Automate patient intake via WhatsApp — consent, data, photos and booking in one flow.
Replace manual intake forms and coordinator follow-up with an AI-driven WhatsApp conversation. Collect GDPR consent, medical data, treatment photos and book consultations automatically — 24/7, in any language.
Manual patient intake is slow, inconsistent and leaves GDPR gaps.
Coordinators copy-paste patient data from WhatsApp into spreadsheets. Consent is verbal or missing entirely. Photos arrive in unstructured chats. Data quality is inconsistent — and doctors spend hours reviewing incomplete cases.
Each intake requires multiple coordinator messages to collect consent, data and photos
No documented consent for health data or photos — Art. 9 GDPR risk with every patient
Patients who don't hear back within 30 minutes look elsewhere — and are gone
The complete automated intake flow — from first message to reviewed case.
Bot greets the patient, asks about treatment interest and detects language automatically.
Explicit consent for data processing and photo handling — timestamped and stored automatically.
Bot collects medical history, medications, allergies and guides the patient to send treatment area photos.
Your team reviews the complete case in the CRM — photos, consent, data — and books the consultation via WhatsApp.
Every intake is GDPR-compliant by design — consent documented from the first message.
Flowmatix collects and documents explicit GDPR consent (Art. 9(2)(a)) before any health data or photos are collected. All consents are timestamped, stored with wording and method — and exportable as audit log.
No health data or photos collected without explicit documented consent — enforced in code
All patient data stored exclusively in Germany (Hetzner Frankfurt, ISO 27001)
Data Processing Agreement (Art. 28 GDPR) generated automatically — no manual request
What automated intake delivers for your clinic.
Questions about automated patient intake.
Yes. If a patient says they're no longer interested, the bot stops the intake flow, notes it in the CRM and marks the conversation as inactive. No spam, no pressure.
Flowmatix automatically sends a re-engagement message after 24h and again after 72h — via a Meta-approved WhatsApp template. If they still don't respond, the case is marked for manual follow-up in the CRM.
Yes — at any point. Coordinators can tap "Take over" in the CRM inbox. The bot pauses automatically and the coordinator continues the conversation directly in WhatsApp.
Yes. All patient intake data — consent, anamnesis, photos — is stored in your Flowmatix CRM and exportable as a structured record. Audit logs are available for GDPR documentation.
Ready to automate patient intake
and close the GDPR gaps?
Start your free trial. Intake automation and GDPR consent management are live from day one — on German servers, with DPA included.